OpenAI + Sidum

OpenAI provides the language intelligence behind Sidum, allowing it to understand caller intentions, answer questions and manage bookings.

Use cases

• Understand complex caller requests and questions

• Answer FAQs about opening hours, prices, services, location, etc.

• Take structured bookings and extract key details (name, time, people, etc.)

• Handle multilingual conversations with context awareness

How it works

Sidum uses OpenAI models to interpret the caller's words, decide what to do next, and generate natural, helpful responses.