Custom API + Sidum

Sidum's Custom API integration lets you connect your own internal systems, CRM, or proprietary tools using secure webhook endpoints. This is ideal for businesses with custom workflows or software that needs to receive real-time data from Sidum.

Use cases

• Send every new booking or call summary directly to your in-house CRM

• Trigger internal workflows (inventory update, POS system actions, ticket creation…)

• Sync Sidum call logs with custom dashboards

• Stream structured data to BI tools or automation engines

How it works

Create a webhook endpoint (URL) in your system, provide it to Sidum, and Sidum will push JSON data whenever events occur, such as: New lead, New booking, Missed call, Agent conversation summary. This allows full customization and advanced automations.